Marckisotto Markets, Inc
  • Front End
  • Pittsburgh, PA, USA
  • Negotiable
  • Hourly
  • Full Time

Paid Time Off, Benefits, 401(k) Profit-Sharing Plan, Team Member Discounts and More!

About Us:

If you thrive on providing excellent customer service in a fast-paced environment, Giant Eagle is ready to welcome you to the family.  Team Members here enjoy careers - not just jobs.  Together, we're working to be the most innovative, leading provider of high quality food, drug, fuel and related services to everyone in our communities.  That takes all of us, especially those willing to develop their talents and voice their opinions.

Position Summary:

Our Office Lead is a key player in our store's success by monitoring our cash flow and efficiency.  In addition to providing unparalleled guest service and supporting the Front End Team Leader in developing an amazing Office team, you'll be the one we look to stay on top of department records, processes, standards and methods.  This role is for a mover and a shaker in the foodie world!  Who You Are: At work and at play, you are a leader at heart. You know that you are only successful when those around you are set up for success.  You are eager to cultivate an amazing team and have the ability to inspire Team Members to enjoy this delicious culinary journey with you.  You are creative with cuisine, and love to lead the way for others to foster their own creativity.  An interest in food doesn't quite scratch the surface for you; you're passionate about the business, the trends, and what makes customers tick.  You have culinary vision beyond a simple "What's for dinner?" and every opportunity to connect with people of different backgrounds is an opportunity for you exchange ideas and learn tricks of the trade.  Our leadership team is the cream of the crop and ensures that each guest discovers the pleasure of tasting incredible food and our passion for providing it at every turn.

Job Responsibilities:

  • Manage the cash flow of the store by tracking register and safe balances daily to identify and resolve problems, minimize losses and maximize the store's profits.
  • Prepare accurate daily and weekly cash and sales reports, along with supporting documentation.
  • Analyze Voice of the Guest (VOG) Satisfaction Surveys, identify areas needing improvement and design programs and procedures to meet objectives.
  • Develop training methods and programs to ensure the continuous development of Team Members and department services in order to meet changing customer requirements and the Company's business objectives.
  • Develop and maintain communication processes with the Front End Team Leader in order to maintain an efficient flow on the front end regarding change, pickups and reconciling clerks and cashiers.
  • Schedule staff and delegate work assignments for the office and service center to ensure customer requirements are met.
  • Manage PA Lottery records and data to meet business requirements.
  • Delegate Dress For Success (DFS) duties to Team Members so that dry cleaning business objectives are met.
  • Maintain records and paperwork according to state, federal and Company regulations.
  • Maintain a safe and clean environment to ensure health and OSHA regulations.
  • Ensure that proper procedures are being followed.
  • Order office supplies by reviewing past and projected usage to ensure supplies are available when needed.
  • Responsible for controlling some expense within a department.
  • Supervision of Team Members in one department.
  • All other responsibilities as assigned by the Store Leader and Store Owner.

Education & Training Required: 

  • High school diploma or equivalent

Education & Training Desired:

  • Bachelors Degree in Finance or other related field

Experience Required:

  • 3 to 5 years of finance experience, preferably in retail cash & sales

Experience Desired:

  • Bookkeeping or accounting experience
  • Customer service experience
  • Knowledge of Giant Eagle operational procedures

Age Requirements: 

  • At least 18 years of age


  • Retail shifts, including, but not limited to, mornings, evenings, weekends and holidays.
Competencies Required:
Adaptability Customer Focused Gets Things Done Interpersonal Skills Problem Solving
Respect for Self & Others Analytical Computer Skills Numeric Computation Conflict Resolution


Work Environment:
Normal office environment


Physical Requirements:
Carrying Up to 50 lbs. Lifting Up to 50 lbs.      


Equipment Used:
Calculator Computer Printer/Copier Fax Machine Scale
Telephone Mobile Radio Intercom Cardboard Baler Trash Compactor
Shopping Carts Cash Register Coin Safe Deposit Safe Electric/Manual Pallet Jacks
Handheld Device Safety Cutter Vacuum Shredder U-Boats


Employment Status:  Full Time, Non-Exempt

Reports To:  Store Leader, Sr.

Marckisotto Markets, Inc
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