• Provide exemplary customer service by greeting customers in the department and ensuring they are able to locate the products they are looking for.  Bakery Team Members are also expected to have sufficient knowledge to answer questions and make suggestions to our guests.
  • Become familiar with products in the store to answer questions and make suggestions to guests.
  • Accurately record special orders on bakery products to ensure the guest is delighted with the finished product.
  • Smiles and greets guests in a friendly manner, whether the encounter takes place in the Team Member's designated department or elsewhere in the store.
  • Properly handle products and equipment in accordance with food safety and safety guidelines to ensure a safe shopping environment.
  • Communicate Federal, State, County or Local regulations by training Team Members on new and existing laws to ensure compliance.
  • Promote the continuous development of Team Members.
  • Replenish product in the Bakery cases and displays, rotating product and ensuring code dating procedures are followed and only the freshest product is available for sale.
  • Schedule Team Members and effectively delegate meaningful responsibility and decision making authority to the right people, clearly communicate expectations, provide the right amount of direct support and follow-up in a timely manner.
  • Direct, oversee, and evaluate training to department Team Members in order to reduce turnover, promote efficiency and control labor costs.
  • Responsible for budget development, expense control and/or revenue generation for a department.
  • Develop and maintain communication processes with other departments in order to develop marketing plans, which help to meet the financial objectives of the store.
  • Review and analyze store financial, line of business reports and historical reports to improve performance in sales, profits, shrink, labor controls and reduction.
  • Execute, follow and support business initiatives, monitor adherence to Company policies and procedures and measure results.
  • Participate in implementing the Company's strategic business plan to improve sales and gross profit, recommending ways to take cost out of the business and provide feedback on the effectiveness of the business plan.
  • Manage inventories by tracking weekly reports and ordering raw materials and supplies in order to meet guest requirements and maximize profits.
  • Prepare, maintain and track records concerning inventories and work processes to calculate gross monthly profit according to company policy.
  • Maintain cleanliness of department and work area, including the back room.
  • Assist in maintaining bakery cooler and freezer efficiency by unloading deliveries.
  • Participate in meetings and training seminars mutually agreed upon by Store Leader.
  • Assist in other areas as required.
  • Supervision of Team Members in one department