Marckisotto Markets, Inc
  • Front End
  • Pittsburgh, PA, USA
  • 7.50 + Premium
  • Hourly
  • Part Time

Paid Time Off, Benefits, 401(k) Profit-Sharing Plan, Team Member Discounts and More!

About Us:

Together, we improve people's everyday lives and well-being. As a Giant Eagle team member, you'll be part of a team that emphasizes building lifelong relationships with our customers by focusing on understanding and exceeding their needs. As a member of the front end team in the service desk, your primary responsibility is interacting directly with our customers and ensuring that their questions and/or concerns are answered satisfactorily and that the customer leaves the store delighted. As a member of our team, you will also be fully trained and able to assist customers in other areas in the store.

Reports To: Team Leader, Front End

Job Responsibilities:

  • Provide exemplary customer service by ensuring customers orders are processed through our registers accurately and efficiently in the friendliest manner.
  • Resolve customer questions and concerns by communicating effectively with the customer and the management team/support staff in an efficient manner.
  • Assist customers with services such as applying for Giant Eagle Advantage Cards, using the Dress For Success dry cleaning service, purchasing money orders, completing Western Union transactions and PA Lottery transactions.
  • Answer telephones in a friendly and efficient manner and direct customer and business partner calls to the appropriate personnel, taking messages as needed.
  • Become familiar with products in the store to answer questions and make suggestions to customers.
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee¿s designated department or elsewhere in the store.
  • Properly handle products and equipment in accordance with food safety and safety guidelines to ensure a safe shopping environment.
  • Maintain cleanliness of department and work area, including entrance areas and parking lot.
  • Assist in other areas as required.


Education & Training Required: No High School diploma required

Experience Required: 0 to 6 months

Physical Requirements:

  • Communication (verbal)
  • Bending
  • Carrying Up to 25 pounds
  • Data Entry
  • Grasping
  • Hearing  (auditory)
  • Lifting Up to 25 pounds
  • Matching
  • Pulling
  • Pushing
  • Reading
  • Reaching
  • Repetitive Motion
  • Sight or Peripheral Vision
  • Standing
  • Twisting
  • Weighing


Equipment Used:

  • Cardboard Baler
  • Carts
  • Cash Register
  • Compactor
  • Safety Cutter


Shift: Part-Time

Marckisotto Markets, Inc
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